After-sale Service Of GELGOOG Machinery

2016-06-30

1. Our company has a professional after-sales service personnel, after received buyer's call, the phone can solve the communication, solve your proble through telephone communication. Need to arrive at the scene, the company based on the actual work schedule, 12 to 24 hours in the province, outside the province, 36 to 48 hours to reach customers to solve the problem. Foreign customers according to the special situation, arrange engineer door-to-door service, timely communication with customers.

2. During the installation and debugging, after-sales service personnel respect the installation conditions of use, scientific and reasonable recommendations for installation and debugging

3. After the equipment installation and debugging, after-sales service personnel, after examined and signed by the buyer's installation and debugging in the list, before leaving. The device has reached the normal warranty period

4. During the running of equipment, if quality problems occur, contact the company after-sales service department in a timely manner

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